The United Nations recently released its study called "UN World Public Sector Report 2003: E-Government at the Crossroads". According to the study, 90% of the U.N.'s 191 members had Web sites in 2003, as compared to 75% only two years ago. However, the study found that only a relatively small number of those countries are using the Internet to its full potential. In particular, most countries did not provide for transactional services or accept comment on public policy issues over the Internet. The study also indicated that there is a high rate of failure in specific e-government projects and raised questions about the cost-effectiveness of "online government". Notwithstanding, both the U.S. (#1) and Canada (#6) were among the top ranked countries for e-government "readiness" - the amount of information, services and products offered over the Internet combined with infrastructure and public education. The U.S. and Canada were also ranked #2 and #3, respectively, among countries whose government has opened itself up to interaction over the Internet to its citizens.
For a copy of the study, visit:
http://www.un.org/Pubs/whatsnew/e03366.htm
For more information, visit:
http://www.siliconvalley.com/mld/siliconvalley/news/editorial/7180273.htm