The Ninth U.S. Circuit Court of Appeal recently ruled that an Oregon woman could proceed and sue Yahoo for breach of contract where Yahoo agreed, then failed, to stop a “dangerous, cruel, and highly indecent” use of its site by the woman’s ex-boyfriend. The ruling has significant implications for media clients with web operations, including social networking and blogging features, who should be considering some safeguards. Examples of safeguards include educating customer service representatives, modifying terms of use, and generally ensuring that anything that comes from the publisher of the site cannot be viewed as a promise.
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http://www.washingtonpost.com/wp-dyn/content/article/2009/05/08/AR2009050803689.html